How Eastern Destiny handles data
This policy explains what information the website receives, how calculation and automated report systems use it, and how support and order recovery are handled.
Effective Date
This Privacy Policy is effective as of May 19, 2026.
Information We Collect
We may collect the information you submit or generate through the service, including your email address, checkout and order information, birth date, birth time, birth location, generated report content, and basic technical logs used to operate the site.
Technical logs may include request timing, browser or device metadata, page access records, error traces, and abuse-prevention signals.
How We Use Information
We use this information to calculate BaZi chart anchors, generate the free preview, generate the paid report, deliver access after checkout, provide support and refunds, prevent abuse, recover orders, and improve service reliability.
We also use limited operational data to diagnose technical failures, reduce duplicate orders, and maintain platform integrity.
Calculation and Automated Processing
Eastern Destiny uses deterministic calculation and automated systems to prepare chart anchors, preview content, paid report content, and order state transitions.
Because the service is automated, generated output and processing decisions may not be perfect and may require follow-up support in edge cases.
Payments and Service Providers
Payment processing is handled by a payment processor or Merchant of Record. When live, that provider may be Paddle. We do not store full payment card details on this website.
We may share only the limited information necessary to complete payment processing, provide order recovery, handle refunds, and support legitimate compliance needs.
Data Sales, Retention, and Requests
We do not sell personal data.
We retain submitted and generated information for as long as reasonably necessary to operate the service, provide access, support refunds, prevent abuse, and satisfy legitimate recordkeeping needs.
To request access, correction, or deletion where applicable, contact support@easterndestiny.com from the email address used with your order.
Security and Audience
We use reasonable technical and organizational measures intended to protect submitted information, but no internet transmission or storage environment can be guaranteed as absolutely secure.
Eastern Destiny is not designed or marketed as a children-targeted product.